![]() ![]() ![]() Serato is the company that invented "Serato Scratch Live" and develops the software application."Scratch Live" is the result of a collaboration between Serato and Rane Corporation."Scratch Live" is a digital DJ solution that comprises of software, hardware and Control Vinyl / CD.Technical support options are at /support. Rane does not make hardware for Serato DJ Intro. Rane does not make hardware for Serato ITCH. The Bridge can work with Rane hardware, but Rane is unable to provide technical support. The Bridge is a product of Serato and Ableton. Rane is unable to provide technical support for any video products, including Video-SL or Serato Video. Serato Video is compatible with Rane hardware for Scratch Live, but is only sold and supported by Serato. Note that most cell phones are not able to call internationally, so use a land line. This link will help you from other countries and time zones. From the USA or Canada, dial 011 first, and then their number. ![]() The phone number and office hours are at this Serato page, and a note at the bottom shows if the office is open or closed. Serato direct support by a phone call to New Zealand is answered most non-holiday weekdays, Monday through Friday 10AM to 6PM, New Zealand time.Serato direct support by email is answered most non-holiday New Zealand weekdays, Monday through Friday.24-hour Support Help Requests, FAQs, Videos, Articles are at /support.24-hour Serato Forum has support from Rane and Serato staff and thousands of other DJs.Check Rane DJ Support, the answer might be there.Support for Serato DJ and Scratch Live software is provided for the life of your Rane hardware. The Rane Core Audio drivers also have added support for OSX10.8 as well as some additional bug fixes.Serato Technical Support SERATO SCRATCH LIVE or SERATO DJ Instead, they are now located in the Rane Device Drivers folder within the. These are no longer automatically installed when using the Scratch Live installer. Fixed a bug with the Serato Video auto crossfader whereby it couldn't reach far left or right when set to a fast speed.Īlongside these changes to the software, there are also updated Rane Core Audio Drivers for use with other audio applications.Fixed an issue where no audio was being recorded in Mixtape when using the Rane Sixty-Eight.Fixed an issue where you could get distortion when recording with the Rane Sixty-Two.Fixed an issue where you couldn't save cue points, loops or auto gain values to .mov or. ![]()
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